Executive Overview
Real-time AI Analysis & Monitoring
AI Online
AM
to
Total Cases (YTD)
0
Verified Master Dataset
Avg. AI Confidence
--
Model: CGSO-Hybrid-v1
Total Volume (Last 7 Days)
0
Live Database Feed
CGSO Net Promoter Score
--
Sentiment Index (Real-time)
Complaint Volume Trend (Historical)
Sentiment by Channel
Industry Sector Breakdown
Public Sentiment Towards CGSO
--%
Positive Themes
"Helpful", "Fair", "Professional"
Negative Themes
"Slow response", "Call centre busy"
Neural Machine Translation (NMT) Training
Multi-language Support
Neural Machine Translation model for Zulu, Xhosa, and Sepedi training status.
Zulu: Ready
Xhosa: Ready
Sepedi: Tuning
Critical Resolution Alerts
No critical alerts detected.
Sentiment Distribution by Sector
Channel Health (NPS Score)
Accuracy Benchmark (vs. Industry)
Comparison of CGSO Native PHP Engine against top cloud providers based on internal validation set.
Processing Latency (ms / 1k records)
Native execution on local server vs. API-based external cloud processing.
Geographic & Temporal Demographics
By Province
Day of Week Volume
Hourly Activity
Raw Reviews Data Explorer
Syncing Master Records...
Optimization Note: This view displays the master historical dataset used for core model auditing and trend analysis.
| Id | Channel | Profile Name | Score | AI Sentiment | Summary | Text |
|---|
Active Data Connectors
Manage real-time data ingestion for sentiment analysis.
Website Submissions
Active
Website Chatbot
Active
X (Twitter) API
Disconnected
Facebook Page
Not Linked
Upload Custom Data
Drag and drop your CSV or Excel file here or click to browse
Recent Uploads
Experiment Workflow
1
Select Data
2
Architecture
3
Train & Balance
4
Evaluate & Test
1. Dataset Selection
Historical Reviews (Master)
-- processed records
Uploaded Data Only
-- custom records